UTC Supplier Gold is a program established to recognize a supplier for their exceptional performance.
| UTC Supplier Gold criteria |
| Category |
Target * |
| Supplier excellence |
Quality |
Zero escapes
OR
Best-in-class, for the last 12 months of sustained performance |
| Customer defined delivery |
100% to requirements for the last 12 months |
| UTC lean assessment |
A Score greater than or equal to:
- 350 for Manufacturing Operations
- 260 for Service or Distributor Operations
|
| Market Feedback Analysis (MFA) |
Average score = 6 (very satisfied) or better |
| * Target may be superseded by Best – In – Class performance when validated by benchmarking and/or customer feedback approved by UTC. |
